Terms of Use

1. NYC Fertility Match Service

NYC Fertility Match provides fertility navigation, informational, matching, coordination, and concierge services intended to help individuals explore fertility-care options and connect with participating fertility clinics or specialists.

NYC Fertility Match is not a fertility clinic, medical practice, healthcare provider, or insurer.

2. No Medical Advice

Nothing provided through our website, assessment, Fertility Concierge, email, telephone, text message, WhatsApp, or other communications constitutes medical advice, diagnosis, or treatment.

Medical questions and decisions should be discussed directly with qualified healthcare professionals.

3. Participating Clinics

Fertility clinics and healthcare professionals participating in NYC Fertility Match are independent providers.

NYC Fertility Match does not control and is not responsible for a provider's medical decisions, treatment recommendations, availability, pricing, insurance participation, patient-acceptance decisions, quality of care, or treatment outcomes.

Participating clinics may pay NYC Fertility Match a fixed fee for marketing, technology, and patient-support services. Our compensation is not based on whether a patient receives treatment, the type or cost of treatment, or treatment outcomes.

You remain free to decide whether to communicate with, schedule with, or receive treatment from any provider.

4. Information You Provide

You agree to provide information that is accurate to the best of your knowledge.

Our ability to provide useful navigation and concierge assistance may depend on the completeness and accuracy of the information you provide.

5. No Guarantee

NYC Fertility Match does not guarantee:

• That a particular provider will be available
• That a clinic will accept you as a patient
• That a provider will recommend a particular treatment
• Insurance eligibility or coverage
• Treatment pricing
• Appointment availability
• Pregnancy or treatment outcomes
• Any particular medical result

6. Communications

If you provide contact information and request our assistance, we may contact you regarding your inquiry, assessment, potential clinic connections, scheduling, and related services through the communication channels you provide or use with us.

7. Website Use

You may not misuse our website, attempt unauthorized access, interfere with its security or operation, introduce malicious software, or use our services for unlawful purposes.

8. Third-Party Services

Our service may involve independent clinics, healthcare professionals, communications providers, scheduling systems, or other third-party services.

Their own terms and privacy practices may apply to your interactions with them.

9. Informational Accuracy

We seek to provide accurate and useful information, but information concerning providers, availability, insurance participation, pricing, services, or other third-party matters may change.

We cannot guarantee that all third-party information will always be complete, accurate, or current.

10. Limitation of Service

To the extent permitted by applicable law, NYC Fertility Match is not responsible for medical decisions, treatment, diagnosis, provider conduct, or healthcare outcomes arising from services provided by independent healthcare professionals or clinics.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

11. Changes to These Terms

We may update these Terms as our service evolves. The current version and effective date will be posted on this website.

12. Contact

Questions regarding these Terms may be sent to:

gil@nycfertilitymatch.com